Saturday 1 October 2011

Managing change in the twenty-first century - Best Practices


!±8± Managing change in the twenty-first century - Best Practices

Of organizational strength necessary to modify an alarm, agile, and fluid approach. Historically, the management team have success in this organization is just that change initiatives, which eventually led to competitive advantages identified. The identification of the objectives, specific aims, objectives and metrics to achieve the specific metric organizations toward their strategic goals. Dell now faces the critical challenges require leadershipto create innovative thinking and the integration of a flexible infrastructure. This process can also help organizations proactively sense and react to changes in their volatile competitive environment.

To manage effectively in the computer industry, the acute awareness of the interdependence of departments, partnerships, culture and subcultures is critical. Amplified global competition, rapidly evolving, advances in technology, fluctuations in customer demandproduces shorter product life cycles, eliminating the need for faster development of a product. "One can easily relate to the rapid obsolescence of products in many sectors, especially the computer and electronics industry." (Kessler, E., 1996). Dell, Inc., as a result of the increasing technological progress, increases the number of potentially lucrative product niches, while creating more diverse product lines.

Competition and availability are key factors in the replacementRace to capture and maintain a competitive advantage. "Moderate competitive pressure to ensure adequate motivation, sufficient resources and the ability for a company for innovation market positions quickly to undercut competitors'." (Kessler, 1996)

"Today, global markets and global sources are easily accessible for many reasons. Better technology (eg, Internet communication), the most economical transportation and the reduction of regulatory barriers to entry in most international markets"(Anderson, 2000) Dell's strategic development agenda direct marketing has led to phenomenal growth. According to many financial parameters such as the definition of gross profit, net revenue, ROI, ROE, etc. It 'clear that Dell is financially superior and a leader in its field. As competition has expanded and the computer industry has fought a total order to survive, this company has become even more profitable. The trends are clear as a sign of a strong economy, which are further supportedcomparing the industry average. In addition, Dell is not only a solid financial base, continue to service customers better and a dominant position with its internal staff. Implementation of Dell's leadership training at all levels of management will help support growth and to eliminate the staggering financial potential erosion of infrastructure for the future.

Dell has set the standard in terms of diversity. Michael DellLeadership commitment to diversity demonstrated that it is the right thing to do and a key business strategy. Dell recently said that to compete, "must win and maintain business men and women of talent representing a wide range of basic information. In addition, Dell recognizes that its diverse workforce innovation, creativity and new solutions, the line Fund promotes help. " (Fry, 2003) Dell goes well beyond a diverse employee base, is also "committed to a differentSupplier of basic small business and women are a minority - and veteran - owned enterprises.

Powerful organizations such as Dell are attentive to the acceleration of the overall rate of change in progress, development trends and the economy. Dell instinctively recognizes the changes and puts them into practice in order to gain a competitive advantage. Dell is quick in decision-making and implementation of deliberate change that is consistent with organizational goals. "Intoday's rapidly changing environment, responsiveness - speed, agility, ability to adapt to the changing needs -. is more important than ever, permanent survival "(Bateman-Snell, 2003) to improve the competitive advantage of Dell's strategy is the result of strategic management, technological innovation and explicit decision.

Dell's strategy, survival, sustainability, revenue generation and profitability through innovation and speed.

Dell's efforts remain focused on fourstrategic initiatives:

"Driving Global Growth
"Achieving product leadership
"Superior Customer Service
"By embracing the corporate culture of Dell

Of survival still depends on alert for trends and the economy. Of rapid innovation and ingenuity has helped to maintain its position among the PC manufacturers. Dell's strategic focus on the business market and training has led to a significant market share in each of these segments. TheOrganization is the leading provider of computer business systems for two consecutive years. Strategic development of the direct marketing program has led to a phenomenal growth.

Dell offers a more rapid response to meet the strategic needs of customers, products and services. In addition to developing a full line of desktop and notebook PCs for consumers, Dell offers network servers, workstations, storage systems and Ethernet switches for enterprise customers. "Electronic Commerceis now possible for customers around the world in various industries for direct connection and reveal their preferences, as a strategy of Dell Computer assembly in-house computers to customer specifications. "It allowed (Anderson, 2000) This tactical maneuver Dell remain the world's leading direct sales computer manufacturer.

Dell's strategic alliance with the voices of customers and stakeholders in order to project accurately and take advantage of the trends and make quick decisions to be re-evaluating strategiescontinually adds a competitive advantage by using the latest concepts and allows process. Dell's strategy to integrate the feedback of customers and stakeholders in the innovation process and product design ensures customer loyalty. This integration is used to avoid misunderstandings between the perceived and real needs of customers. Dell deliberately "making connections, upstream and downstream, lateral and horizontal" (Kessler, 1996) in all phases of research and development. These alliances reduceand costs, because they reduce or remove steps in the process of research and development. It also provides the motivation of its employees. Research has shown that "direct contact with the customer's action melts faster and easier for employees to pay attention to new ideas, solutions and methods of payment." (Kessler, 1996) the development of the product increases the capacity for rapid learning of employees, enhancing their technical, conceptual and personal responsibility.

Tell Dell, Inc. 's 2004 annualReport, Founder, Chairman and Chief Executive Officer Michael Dell said: "Shipments of Dell products 26%, has grown almost three times the average of other companies increased our sales by 17 percent to $ 41.4 billion , total turnover of the rest has declined, operating expenses or .. only 9.7 percent of sales, the lowest full year in our history. "(Mergentonline.com and product category. FY shipments of products Dell, revenues, operating income and earnings per share beat allprevious records. Dell is a leading provider of computer business systems for two consecutive years. The business was profitable in all geographic markets, customer segment and product category. Dell, Inc. is a high tech companies.

Although the financial data confirms the success of Dell, is not fully disclose their performance. Dell is known worldwide for its customer service. Last year, Dell earned more than 100 awards for product quality and service and reliability. Dell makes itsWas on average 107 times a year. The quality is another trademark of Dell Inc. "Dell PowerEdge servers are more and more are selected for critical applications in data centers, where companies and other organizations." (Www.dell.com) The Dell website is one of the websites of the world's best-selling business.

"International Business Machines Corp. (IBM) fell on the personal computer (PC) business. Corp. Oracle takes over PeopleSoft Inc., outsourcing, offshoreand if not, there is great as an option in the computer industry. "(Hayes, 2004) and continuous innovation of Dell greatest strength seems to be philosophy without compromise to do what the customer wants and do it well.

Dell is the world's leading direct sales computer manufacturer. In addition to developing a full line of desktop and notebook PCs for consumers, Dell offers network servers, workstations, storage systems and Ethernet switches for enterprises. Dell is the strongCompetition from Hewlett-Packard, whose market share has increased significantly following the acquisition of Compaq PC head forever.

In the annual report of Dell, Michael Dell said: "We have demonstrated once again the key competitive advantage of our high quality, cost business model and great discipline with which they are applied globally to excellent team from Dell. For us, the form of discipline of identifying a limited number of priorities, directing resources to themMeasurement and holding themselves responsible for significant progress on them. "(Www.dell.com)

There are several restrictions imposed by government regulations that affect most industries to some extent. And 'the regulation and deregulation, which is specific to certain industries. Organizations of city, county and state regulations out, consumer, employee relations, environment, finance and the demands of globalization. Standards on industrial relations and globalizationsignificant influence on the industry.

Accept "The promises and perils of globalization, many forms. The most common symptoms are experts in the fields of economy and culture, but much of what the forms, causes and consequences of globalization today is in some way, their less glamorous regulatory principles. whether and how certain interests prevail during trade negotiations depends not only on the quality of the product, service or idea, which has been proclaimed, but thestrategic use of their lawyers have (or coalitions of their supporters must be mounted in a different location), established in international fora to shape the world economy. "(Woolcock, 2001)
There are several potential challenges to the strategy of Dell. Joint efforts may unintentionally be sabotaged because of the different divisions or departments objectives. Maintaining focus through the lens design reduce myopia business department. The back is also apossible challenge, always overwhelmed by the length and width of the new process or product. Dell may be engaging in too many areas of technological innovation and compromise. Too many irons in the fire could lead to spread their resources too thin.

Dell Inc. is understandably one of the leading companies in the field of information technology. The company has found its niche product and grown to meet the challenges in computing, in a word, innovation.Following a review of financial companies, the annual report and extensive research, it seems there are some problems that currently plague Dell. However, on the basis of the annual report "Dell servers together in virtual supercomputer, which can be expanded over time, clusters, such as customer needs require and resources permit, at a lower price up to 90 percent owners to the mainframe. "The potential problem is the ability to support this internallySupercomputer. In addition, '"Dell effect", where prices are falling and the enhancement, the system can be overlooked by the competition. Remain in an attempt to compete against Dell's value creation and cost reduction. This could possibly introduce a long-term dilemmas that would properly be catastrophic.

There are potential ethical conflicts associated with Dell's competitive approach. "If the formal techniques such as Quality Function Deployment are not used explicitlyFocusing innovation efforts on consumer demand may be lost for the quality of the study to the quest for speed as a tight end in itself, rather than an instrumental at the end of the project's success. "(Kessler, 1996) 'Friendly fire' or healthy competition among colleagues for ideas and innovative solutions may be in error in reasoning, endurance, dangerous abbreviations or liability issues. In his well thought out and well implemented to avoid globally, this strategycultural faux pas, could lead to misinterpretation of the true needs of customers.

Kevin Rollins, president and chief operating officer at Dell said that the organization's goals of increasing the share market position of 10 to 20 percent, while prices 20 to 30 percent below the competition. He said: "You have companies with 60 percent gross margins, so if we drop the margins of 30 percent, are not geared to compete." (Briody, 2001), shows that Dell is not the big that eatsmall, but the fast eat the slow.

Activities of newer "Latitude" notebook, desktop and mobile workstations are designed with direct customer feedback on improvements. These improvements have the power, enhanced reliability, ease of use and environmental compatibility. These innovations reflect the capacity of Dell's direct customer feedback contained in each product. National Brand Manager, Dell Canada products Mobile, Peter McNeil said: "ImprovePerformance, usability and reliability that our customers require. Advance "(Hoover, 2005) by four times Dell's strategic initiatives on global growth, to gain product leadership, offering superior customer service and to embrace the corporate culture they are immersed in everything he does.

Organizational goals and objectives must be in strategic alignment with the mission of Dell, the vision and values ​​statements. The indicators in monitoring their own performance to help identify potential barriersFor optimal performance, increasing the organizations to anticipate and identify trends and make decisions explicit reassess strategies. The identification of objectives, the specific objective metrics to achieve the goals and metrics to drive the specifications of the Dell against its strategic goals. Assessment of organizational performance measurement is qualitative. This process can also help to respond more proactively sense of changes in Dell and their competitivenessEnvironment.

Similar to performance measurement are milestones. Milestones target time-based objectives provide a sense of urgency and maintain attention. Milestones "structure of the process, separating the otherwise daunting task into manageable parts. This segmentation helps to further translate the general objectives of the project in concrete, achievable ends, which can improve employee motivation to work in product development." (Kessler, 1996)

Dell must be aware of what it doesbetter. Despite his best practice is to have costly consequences. "The $ 340 million purchase ConvergeNet demonstrated that the acquisition of other companies to force Dell. The acquisition was soundly by analysts not to lead to results previously criticized. U.S. Bancorp Piper Jaffray has Ashok Kumar from the debacle as" an expensive lesson. "The leaders also admitted that she did not care enough, and significant delays in new products. Richard WattsConvergeNet former CEO and now head of private property Otto scale, even Dell sued, arguing that the dismissal unfair if pink slipped weeks after the acquisition. "(Briody, 2001)
Of stress in the first place, the process of innovation in production and marketing, not just its products. "Innovation is where the money in 2005. That's why Dell is not even in the PC business in 2005, and IBM." (Hayes, 2004)

Organizational survival dependsmaximize its ability to project trends, make decisions, explicit re-evaluating strategies for competitive advantage through continuous use and allows the latest concepts process. Organisations must respond, agile and able to change rapidly, as change is inevitable. Historically, the management team have great success in organizations such as Dell, the correct change initiatives, which eventually led to competitive advantages, and identifieshow they develop. The critical challenges facing the leaders of the 21 st Century Take today require innovative thinking and integration to create an agile infrastructure.

References

Anderson, S. (2000) The company globally competitive: Functional Integration, Value Chain Logistics, Global Strategic Marketing and Business Support Board. Competitiveness. Review. 10 (2) 33. Accessed March 31, 2005 from EBSCOhost database.

Bateman, T. & Snell, S. (2003) Management: The NewCompetitive scenario, Sixth Edition. The McGraw-Hill Companies. New York, New York.

Briody, D. & Moskowitz, E. (2001, October) Dell: The Anti-Technology. Red Herring Communications. Accessed May 2, 2005 from RDS Business Suite database. CMP Media, Inc. (2005, February) Dell Adds Service Center in Japan, the new Enterprise Command Center is based on the best practices of the Center for Crisis Management and provides real-time tracking of customer issues, technicians and spare parts .Information week. Accessed April 25, 2005 from RDS Business Suite database.

CMP Media Group. (2005, March) 64-bit Intel Xeon processor for servers with multiple processors, five new Intel Xeon MP processors with two-way and four-way server systems, a target of 70% improvement in performance. Dell, Hewlett-Packard, IBM, all andUnisys plan new server processors. Information week. Accessed April 25, 2005 from RDS Business Suite database.

Collins, J. (2001). WellGreat. Harper-Collins Publishers. New York.

Combs, GM (2002, Spring). Meeting the challenge of leadership of a diverse and pluralistic workplace: Implications of self-efficacy for diversity training. Studies Journal of Leadership & Organizational. 8 (4) 1.

Craver, R. (2005, April) Dell warns off potential suppliers of North Carolina, to be flexible, competitive. Knight-Ridder Tribune Business News. Accessed April 25, 2005 from RDS Business Suite database.

Printers, P. &Maciariello, J. (2004). The newspaper printers. Harper-Collins Publishers.
New York.

Fry, Stoner, and Hawick (2003). Business: An Integrative Approach: Third Edition. McGraw-Hill. New York.

Hayes, F. (2004, December). Where to start. Computerworld.38 (51) 46
Accessed May 2, 2005 from EBSCOhost database.

Http://www.dell.com Retrieved March 19, 2005

Retrieved http://premium.hoovers.com/subscribe/co/factsheet.xhtml?ID=13193
February 21, 2005.

Jensen,A. & Sage, A. (2000) A systems management approach to improve organizational performance measurement system. Knowledge Management Information Systems 2 (1) 33 Retrieved March 12, 2005 from EBSCOhost database.

Kessler, E. (1996) Innovation speed: a conceptual model of context, history and results. Academy of Management Review. 21 (4) 1143. Accessed April 4, 2005, from EBSCOhost database.

McShane-Von Glinow (2003). Organization Behavior, second edition.:McGraw-Hill. New York.

Ruigrok, W. & Achtenhagen. (1999), organizational culture and the transformation to new forms of organization. European Journal of Work and Organizational Psychology. 8 (4) 521. Accessed 23 March 2005 database ProQuest

Saad, GH & Siha, S. (2000). Managing Quality: Critical Links and a model of contingency. International Journal of Operations and Production Management. 20 (10.9) 1146. Accessed April 24, 2005, from EBSCOhostDatabase.

Woolcock, M. (2001, November) Global Business Regulation. Contemporary sociology. 30 (6) 26. Accessed April 21, 2005, from EBSCOhost database


Managing change in the twenty-first century - Best Practices

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